IMS-BHU Trauma Centre Embraces QR Code Payment Convenience

The Institute of Medical Sciences at Banaras Hindu University (BHU) in Varanasi has taken a significant step towards enhancing patient convenience by introducing a QR code generator payment system at its trauma centre. This new digital payment option aims to streamline the registration and diagnostic fee processes, allowing patients and their attendants to avoid long queues.

Streamlining Patient Experience with Digital Payments

With the introduction of QR code payments, patients visiting the trauma centre no longer need to wait in line for outpatient department (OPD) registration or to pay for medical tests. Instead, they can easily make payments using QR codes strategically placed at various locations within the centre. This system promises to significantly reduce waiting times and improve the overall patient experience.

Inauguration by the Vice-Chancellor

The digital payment service was inaugurated by BHU's vice-chancellor, Prof. Ajit Kumar Chaturvedi. During the inauguration, he inspected several facilities at the trauma centre, including the OPD, emergency, X-ray, ultrasound, and pathology departments. Prof. Chaturvedi also took the opportunity to engage with patients, gathering feedback on their treatment and diagnostic experiences.

Additional Innovations

In addition to the QR code payment system, the centre introduced an automatic vending machine that accepts QR code payments for beverages and snacks. This initiative further underscores the centre's commitment to enhancing convenience for patients and their families.

Commitment to Continuous Improvement

Prof. Chaturvedi applauded the trauma centre's efforts, highlighting the benefits these digital initiatives bring to both patients and their attendants. He assured that the university is dedicated to further strengthening the trauma centre's facilities and services in the near future.

Support for Patients

Prof. Saurabh Singh, who oversees the trauma centre, emphasized the convenience that the new payment system provides. Previously, patients had to queue for registration slips and test payments. The new system allows them to generate their own registration slips and pay fees effortlessly. For those who might encounter difficulties, staff members are readily available to provide assistance.

By integrating such modern technology into the healthcare experience, IMS-BHU's trauma centre sets a precedent for other medical institutions aiming to improve service delivery and patient satisfaction. These advancements not only make healthcare more accessible but also pave the way for future innovations that align with digital transformation trends in the medical field.